Terms and Conditions

Last updated: June 12, 2025

1. Introduction

Welcome to Chapters (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our AI-powered reading companion application and related services (the “Service”). By accessing or using our Service, you agree to be bound by these Terms.

Chapters is a reading companion app that helps you engage more deeply with books through AI-powered chapter discussions. We do not sell books or provide reading content—you bring your own books and EPUBs for enhanced comprehension through our AI discussion features.

2. Service Description

Our Service provides:

  • AI-powered chapter-by-chapter discussions of books you own
  • EPUB file processing for content analysis
  • Personalized note integration into discussions
  • Reading progress tracking and discussion summaries
  • Voice and text-based conversation interfaces

Important: Chapters is a reading companion tool, not an e-reader or bookstore. You must own or have legal access to books before using our Service.

3. User Responsibilities and Content

Book Ownership

You represent and warrant that you own or have legal rights to any books, EPUB files, or content you upload to our Service. You are solely responsible for ensuring your use complies with copyright laws and licensing agreements.

Acceptable Use

  • Use the Service only for personal, non-commercial reading enhancement
  • Upload only content you legally own or have permission to use
  • Maintain the confidentiality of your account credentials
  • Respect other users and provide honest feedback when requested

Prohibited Uses

  • Uploading pirated, copyrighted, or unauthorized content
  • Sharing access credentials or account information
  • Attempting to reverse engineer or extract our AI models
  • Using the Service for commercial content analysis or resale
  • Uploading harmful, illegal, or inappropriate content

4. Data Processing and AI Technology

Content Processing

When you upload EPUB files, we process the text content to enable AI discussions. We extract chapter information and analyze content solely to provide discussion features. We securely store your book content to enable personalized user experience. We do not display or redistribute your book content to other users.

AI-Generated Discussions

Our AI generates discussion questions and responses based on the content you provide. While we strive for accuracy, AI-generated content may contain errors or interpretations. You acknowledge that AI discussions are supplementary tools and not substitutes for critical thinking.

Data Retention

EPUB content is securely stored and the content is not accessible by other users and is protected using industry- standard security measures. If you wish to have your content deleted, you may request deletion at any time, and we will process your request promptly. Personal notes and discussion summaries are retained as part of your account data until you delete them or close your account.

5. Intellectual Property

Your Content

You retain all rights to books, notes, and other content you upload. By using our Service, you grant us a limited license to process your content solely for providing AI discussion features.

Our Service

Chapters's software, AI models, interface design, and related intellectual property remain our exclusive property. You may not copy, modify, or reverse engineer any part of our Service.

AI-Generated Discussions

Discussion summaries and AI-generated questions created through our Service are provided for your personal use. You may reference these in personal notes but may not redistribute or republish them commercially.

6. Subscriptions and Payments

Subscription Plans

Chapters offers various subscription tiers with different features and usage limits. Subscription fees are billed automatically on a recurring basis until cancelled.

Free Trial

New users may access a free trial period. You may cancel anytime during the trial without charge. After the trial period, your subscription will automatically continue unless cancelled.

Cancellation and Refunds

You may cancel your subscription anytime through your account settings. Cancellations take effect at the end of your current billing period. We do not provide refunds for partial subscription periods except as required by law.

7. Disclaimers and Limitations

Service Availability

We strive to maintain consistent Service availability but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or technical issues.

AI Accuracy

AI-generated discussions are based on automated analysis and may contain inaccuracies, misinterpretations, or biased responses. Use AI discussions as supplementary tools, not authoritative analysis.

Educational Purpose

Our Service is designed for personal reading enhancement and education. We make no guarantees about specific learning outcomes, comprehension improvements, or academic performance.

8. Account Termination

Either party may terminate this agreement at any time. We may suspend or terminate accounts that violate these Terms, engage in prohibited activities, or remain inactive for extended periods.

Upon termination, your access to the Service will cease, and we will delete your account data according to our Privacy Policy. You remain responsible for any outstanding payments.

9. Changes to Terms

We may update these Terms periodically to reflect changes in our Service, legal requirements, or business practices. We will notify users of significant changes via email or app notification. Continued use of the Service after changes constitutes acceptance of updated Terms.

10. Governing Law and Disputes

These Terms are governed by the laws of the Hong Kong SAR Any disputes will be resolved through binding arbitration or in courts located in the Hong Kong SAR.

For questions about these Terms, please contact us athello@chapters.chat.

11. Contact Information

Chapters - AI-Powered Book Discussions for Better Retention

Website: chapters.chat

Support: hello@chapters.chat